Refund and Returns Policy

Refund and Returns Policy

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Overview of Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

Finally, if you’ve done all of this and you still have not received your refund yet, please contact us at quote@charingcrossprint.co.uk .

 

Sale items

Furthermore, only regular priced items may be refunded. Sale items cannot be refunded.

 

Exchanges

On the other hand, we only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at quote@charingcrossprint.co.uk and send your item to:

Charing Cross Print

8 William IV Street, London, WC2N 4DW

 

Gifts

Also, if the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

As well as, if the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

 

Shipping returns

Additionally, to return your product, you should mail your product to:

Charing Cross Print

8 William IV Street, London, WC2N 4DW

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Need help with Refund and Returns Policy?

Contact us at quote@charingcrossprint.co.uk for questions related to refunds and returns.

 

 

 

Artwork Upload Card Payment Charing Cross Print Blogs Refund and Returns Policy

Charing Cross Print – Refund and Returns Policy:

We are committed to providing excellent customer support. If you have any questions or need assistance with your order, feel free to reach out to our friendly customer service team. You can contact us via EMAIL or call us at 0207 240 5691 and we will help you out!

 

Charing Cross Print – Refund and Returns Policy – Contact Number: 0207 2405691

 

Additionally, you can send us an email if you need creative design help or CLICK HERE to see our standard prices on simple design services.

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Email us the dimensions of your product so we can make a PDF template for your design.

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EMAIL us your box or product size & quantity for a quotation

https://charingcrossprint.co.uk

As a result, please CONTACT US us if you have further questions or need any more information.

Always email us for any bespoke requests, or feel free to give us a call: 0207 2405691

Finally, Click Here to see more of our products!

 

How to Order Printing:

Now that you have selected what you need, welcome to the Cart page.

Ordering your printing is a breeze! Simply follow these steps:

Make sure you have selected all of the Printing Products that you require before going ahead with payment in this cart page.

Select your desired delivery option: same day delivery in Central London or next day delivery across the UK or even collection!

Add any additional specifications or requirements in the provided notes field.

Make payment through our secure payment gateway – and provide the necessary billing and shipping information

Do not forget to upload your artwork through to our EMAIL

Sit back and relax while we handle the printing and delivery!

Thank you for your order!

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